Trip.com FAQ
The questions I get asked most about saving — and booking safely — at Trip.com.
Does Trip.com have promo codes?
Rarely. Most Trip.com savings are auto-applied sales or account-based discounts rather than checkout codes. If a site offers you a code, it usually just links you to the same auto-applied price.
How do I apply a Trip.com discount?
Sign in first. New-user, member and student discounts apply automatically; seasonal sale prices show on the deals page; Trip Coins are redeemed with the slider at checkout. There's usually nothing to paste.
What are Trip Coins worth?
About £0.73 per 100 Trip Coins. You earn them on bookings and spend them like cash on most prepaid services.
Is there a new-user discount?
Yes — up to 10% off your first hotel or flight booking and 5% off UK and EU train tickets, applied when you sign in to a new account.
Is there a student discount?
Yes — £5 off flights with no minimum spend, 20% off UK digital Railcards and 5% off UK and EU trains once you verify your student status.
How do I save on UK trains?
Buy a Railcard through Trip.com for 25% off and get a third off fares all year, or use the refer-a-friend Traincard for 4% off rail for 30 days.
When are the biggest sales?
Super Savings Week at the end of every month has the best prices across flights, hotels and trains, alongside regional sales with up to 50% off hotels.
Is Trip.com legit and safe?
Yes — it's part of Nasdaq-listed Trip.com Group and scores 4.4/5 across 183,000+ Trustpilot reviews. It is a third-party agent, so refund handling can be slower than booking direct.
How do refunds and cancellations work?
Refundable fares can be cancelled per their conditions, but processing can take up to around 14 days, and complex airline cancellations are handled through Trip.com rather than the carrier. Check fare conditions before booking.
Can I save on baggage and extras?
Add baggage and seat selection during booking rather than at the airport, where they cost more.