5 codes7 deals
8% off car rentals for new users
-8% off
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£8 off a digital Railcard (new users)
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£2 off your first UK train ticket
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Existing users: 10% off a digital Railcard
-10% off
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10% off South Korea train tickets
-10% off
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Flash sale: 25% off Digital Railcards + 1/3 off fares
-25% off
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Discover Europe: up to 30% off city breaks
-30% off
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New users: up to 10% off your first hotel booking
-10% off
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Up to 20% off newly opened hotels
-20% off
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Students: £5 off flights + 20% off Railcards
-20% off
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Is Trip.com legit?
Yes — Trip.com is a legitimate, publicly listed travel agency (part of Trip.com Group). It scores 4.4/5 across 183,000+ Trustpilot reviews. But it's a third-party agent, so read the honest mix below — especially on refunds and cancellations — before you book a complex trip.
Trip.com reviews
Daniel
I'm a diamond member and had a poor hotel experience where no staff were available for 12 hours to complain to. I reached out for support from Trip.com and manager Mina Wei was so unprofessional and lacked any empathy and care for my situation. She alone is the reason I will be deleting my account and booking elsewhere — even as a diamond member I was treated this way. So if you're anything less than this tier I'd avoid booking with this company. They will never support you.
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Nova Jones
Coach option brilliant — a quarter of the price of the train. So nice and relaxed, with working chargers on the seat back, a clean loo and other small features creating a lovely journey.
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Khalid Mahmood
One of the worst and most incompetent travel agents I've come across. Very deceptive when offering competitive prices, however when there's a change or cancellation by the airline they are useless at arranging alternative flights. Avoid at all costs — unsure how they have a 4.4 rating, it should be much lower. Also surprised they are a Skyscanner recommended provider!
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Suzanne
It was easy to book and tickets etc came through quickly by email.
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BEE KOON TAN
I have purchased flight tickets and hotels via Trip.com for almost 10 years. So far I've never had an issue and the transactions were easy and direct. I'd say Trip.com gives me the confidence to continue purchasing from them.
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Robert Wilson
Horrible company. I paid for rail tickets well in advance and Trip.com cancelled them without notifying me, then only refunded a small fraction of the tickets. I currently have a PayPal dispute open. Avoid.
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Matt A
Complicated travel arrangements made easier — thanks!
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K D RAJ
Booking was straightforward, but there was no space to enter my frequent flyer details.
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Kenth Jhon Madula
This app has always been helpful to me, especially when I book flight tickets or accommodation. Thank you so much!
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Maged Adel
Worst experience ever. I booked a flight under my name but for some reason the app didn't put my surname and made my middle name the last name. I arrived at Gatwick airport to find out they wouldn't let me board because of the name mismatch, and I missed my flight — they claimed they couldn't do anything. It's also non-refundable, so I missed my flight and all my arrangements and can't get a refund.
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Flash sale: 25% off Digital Railcards + 1/3 off fares
Get deal
Discover Europe: up to 30% off city breaks
Get deal
New users: up to 10% off your first hotel booking
Get deal
Up to 20% off newly opened hotels
Get deal